Return policy details

You have the right to return your purchase within 14 days from the date you receive your parcel.

How to initiate a return:
Please submit your return request via this link: https://louislanier.com/en/returns-open.html

Please send the items to the following address:
ul. Niemierskiego 9, 35-307 Rzeszów, Poland
Please remember to include the completed return form inside the parcel.

Return shipping:
The cost of return shipping is covered by the sender (the customer).

Processing time:
Once we receive your returned item(s), we will review and process your return within 14 days.
If you have any questions regarding the return process, please contact our customer service.

E-mail: contact@louislanier.com